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NEW QUESTION: 1
Refer to the exhibit.
Assume that all shown agents are available to take a call. Which agent will receive the call when a select resource step is triggered in the script for the Customer Service CSQ?
A. the agent that has been idle the longest
B. s1dispatch-OH
C. the agent with the shortest handled time
D. s1dispatch-PA
Answer: D
Explanation:
Explanation/Reference:
Explanation:
The Contact Service Queue (CSQ) controls incoming calls by determining where an incoming call should be placed in the queue and to which agent the call is sent.
After you assign an agent to a resource group and assign skills, you need to configure the CSQs.
You assign agents to a CSQ by associating a resource group or by associating all skills of a particular CSQ. Agents in the selected resource group or who have all the selected skills are assigned to the CSQ.
Skills within the CSQ can be ordered. This means, when resources are selected, a comparison is done based on the competency level (highest for "most skilled" and lowest for "least skilled") of the first skill in the list. If there is a "tie" the next skill within the order is used, and so on.
References: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/ express_10_0/configuration/guide/UCCX_BK_W1AF9DDD_00_uccx-admin-guide-10-0/ UCCX_BK_W1AF9DDD_00_uccx-admin-guide-10-0_chapter_0111.html#UCCX_TP_C6155D52_00
NEW QUESTION: 2
참고이 질문은 동일한 시나리오를 사용하는 일련의 질문 중 일부입니다. 편의를 위해 각 질문에 시나리오가 반복됩니다. 각 질문은 다른 목표와 답변 선택을 제시하지만 시나리오의 텍스트는 이 시리즈의 각 질문에서 정확히 동일합니다.
반복 시나리오 시작 :
Contoso라는 회사. Windows Server 2016을 실행하는 여러 서버가 있습니다. Contoso에는 장애 조치 클러스터링 및 WSUS (Windows Server Update Services)를 사용하는 Hyper V 환경이 있습니다. 환경에는 여러 Windows 컨테이너와 여러 가상 머신이 있습니다.
WSUS 배포에는 회사 주변 네트워크에있는 하나의 업스트림 서버와 내부 네트워크에 있는 여러 다운 스트림 서버가 포함되어 있습니다. 방화벽은 업스트림 서버를 다운 스트림 서버와 분리합니다.
HRServer5라는 새 서버에 인사 관리 응용 프로그램을 배포하려고 합니다. HRServer5는 FAT32 형식의 데이터 볼륨을 포함합니다.
Contoso의 CIO는 회사의 IT 부서에 대한 다음 요구 사항을 식별합니다.
장애 조치 클러스터를 두 개의 새로운 가상 머신에 배포합니다.
* EFS (Encrypted File System)를 사용하여 모든 응용 프로그램 데이터베이스를 저장하십시오.
* 각 Windows 컨테이너에 DHCP 서버에서 할당 한 전용 IP 주소가 있는지 확인하십시오
* 서버 1이라는 서버에서 5 시간 동안 모든 프로세스에서 사용한 프로세서 시간을 나열하는 보고서를 작성하십시오.
모든 WSUS 통신을 포함하여 내부 네트워크와 주변 네트워크 간의 모든 통신을 암호화합니다.
* 프로세서 사용률이 70 %를 초과하면 Hyper-V 클러스터에서 호스팅되는 가상 머신을 자동으로로드 밸런스합니다.
반복 시나리오의 끝.
가상 머신의로드 밸런싱 요구 사항을 충족 시키려면 Hyper V 클러스터를 수정해야 합니다.
어떤 명령을 실행해야 합니까?
A. I2 터널
B. I2bridge
C. 네트워크 주소 변환 (NAT)
D. 투명
Answer: C
NEW QUESTION: 3
You are designing the security validation strategy for a project in Azure DevOps.
You need to identify package dependencies that have known security issues and can be resolved by an update.
What should you use?
A. Octopus Deploy
B. Jenkins
C. Gradle
D. SonarQube
Answer: A
Explanation:
Reference:
https://octopus.com/docs/packaging-applications
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