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NEW QUESTION: 1
You have installed Contact Center Manager Administration (CCMA), and need to change SSL and ADAM (Active Directory Application Mode) port numbers due to a port conflict On CCMA server, what is used to change the port number?
A. CCMA Launch pad Configuration
B. Server Configuration Parameter
C. AD-LDS ADSI Edit
D. ADAM Port Number Utility
Answer: D
NEW QUESTION: 2
Which of the following models is used to determine, implement, monitor, control, and maintain Information Security Management System or ISMS?
A. Service Model
B. RACI model
C. Continual Service Improvement Model
D. PDCA model
Answer: D
Explanation:
Explanation/Reference:
Explanation:
Answer option A is correct.
Deming's quality circle or the PDCA model is used to determine, implement, monitor, control, and maintain Information Security Management System or ISMS. It is a continual cycle and is described in an ISMS manual.
Following are the four phases of the PDCA model:
1. Plan
2. Do
3. Check
4. Act
Answer option B is incorrect. Responsibility Assignment Matrix is commonly known as RACI matrix or Linear Responsibility Chart (LRC). It defines the participation of a variety of roles in finishing tasks or deliverables for a project or business process. It is particularly useful in clarifying roles and responsibilities in cross-functional/departmental projects and processes.
Answer option D is incorrect. The Service Model defines an approach whereby unions plan to assure members' demands for resolving grievance and securing profit through techniques except direct grassroots oriented stress on employers.
Answer option C is incorrect. Continual Service Improvement (CSI) aligns and realigns IT Services to changing business needs by identifying and implementing improvements to the IT services that support the Business Processes. The perspective of CSI on improvement is the business perspective of service quality, even though CSI aims to improve process effectiveness, efficiency and cost effectiveness of the IT processes through the whole lifecycle. To manage improvement, CSI should clearly define what should be controlled and measured.
Assistance is provided for linking improvement efforts and outcomes with Service Strategy, Design, and Transition. A closed-loop feedback system, based on the Plan-Do-Check-Act (PDCA) model specified in ISO/IEC 20000, is established and capable of receiving inputs for change from any planning perspective.
CSI needs to be treated just like any other service practice. There needs to be upfront planning, training and awareness, ongoing scheduling, roles created, ownership assigned, and activities identified to be successful. CSI must be planned and scheduled as process with defined activities, inputs, outputs, roles and reporting.
Chapter: Project Management Structure and Framework
Objective: PDCA Cycle
NEW QUESTION: 3
Welche der folgenden Vertragsklauseln ist in einem großen Unternehmen, das ausgelagerte Dienste anfordert, für den Informationssicherheitsmanager am wichtigsten?
A. Einhaltung der Sicherheitsanforderungen
B. Geistiges Eigentum
C. Häufigkeit der Statusberichterstattung
D. Geheimhaltungsklausel
Answer: A
NEW QUESTION: 4
Refer to the exhibit.
Which additional configuration is necessary for R1 and R2 to become OSPF neighbors?
A. R1 ! no router ospf 1 router ospf 10 network 10.1.1.5 0.0.0.0 area 0
B. R1 ! router ospf 1 no passive-interface Fastethernet0/0 !
C. R2 ! router ospf 10 no network 10.1.1.6 0.0.0.0 area 0 network 10.1.1.6 0.0.0.0 area 1 !
D. R1 ! interface FastEthernet0/0 ip ospf mtu-ignore ! R2 ! interface FastEthernet0/1 ip ospf mtu-ignore !
Answer: B
Explanation:
Because the passive interface default command is used, by default all interfaces are passive and no neighbors will form on these interfaces. We need to disable passive interface on the link to R2 by using the "no passive-interface Fastethernet0/0" on R1 under OSPF.
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